It is annoying when you find out that someone from your neighbor free-rode your wifi slowing down your Internet speed or in the worst case, making you pay more for data. It is a traceless intrusion that you cannot pinpoint who that person is. You don’t want to knock every door and suspect people. The better way will be to block the free rider. This post will review Fingbox, a home network device that monitors unknown connections and blocks them.
I will share my research on the firm, the major features of Fingbox in this article. And then, I will share my findings from +230 customer reviews and the trend of Finbox. Combined all these, we can more confidently decide if the product is trustworthy and if actual buyers had a positive experience with the device. Let’s start with the company.
The name of the company is Fing, and the firm was founded in March 2009. Fing at first was not even a firm, but a side project of the founders while they work at their day jobs. In December 2010 and February 2011, they launched Android and iOS apps. In only two months, they reached one million downloads. After 5 years in 2016, they accomplished 10 million app downloads. Next year in 2017, Fingbox debuted in the global market. In 2018, Fingbox was awarded as a CES innovation awards honoree in the Cyber Security category. More recently in January 2019, they surpassed 30 million downloads.
From their history, we can learn that their growth is remarkable, and the story itself can prove the quality of the product. Whenever I reviewed a product, I look at this type of story since these kinds of records prove the quality of products. I think that Fing has great records and I believe that they will continue to grow.
Major Features of Fingbox
Fingbox is a physical network device that can monitor your home network to sense and block network intrusions and analyze the quality of the Internet connectivity. This section will introduce major features of Fingbox.
Security and Safety of Internet
Fingbox works as a digital fence that blocks or pauses intrusions and unknown devices trying to access your home Wi-Fi. Any of those attempts will be automatically cut off before they even joint your home network.
Monitor Your Home
These days, it is almost impossible to find someone not carrying a smartphone. This feature will sense any digital presence in your home and let you know if there is anyone while you are away. This digital presence feature will be useful when you have to leave your home for a while.
Improve Internet Experience
You can use Fingbox to check your Internet and Wi-Fi. Using this feature, you can easily solve Wi-Fi problems and improve the quality of the Internet connection. Fingbox allows you to analyze bandwidth usage by the device to detect the bandwidth hogs on your home network.
If you are worried about your kids playing video games or using too much Internet, you can pause specific devices such as mobile phones, tablets, or gaming console during sleep time or study. This means that you can schedule the Internet downtime.
You can configure the device to send you a real-time alert when certain events happen on your home network. The types of alerts include:
- Detection of new devices connected to your network
- State changes of chosen devices
- Devices that are outside your network approaching your digital fence (home network proximity)
You can receive alerts via email and/or SMS. To configure these, you need to log into the Fingbox console at https://app.fing.io
LED Status Indicator
Fingbox lights up different LED colors to indicate the status of a device. The colors include White, Blue, Green, Green, Pink, Orange, Red, and Yellow. In addition to the colors, it shows light motions such as Single Light, Pulsing, Steady / Continuous, Spinning, and many more. The colors combined with the motions, Fingbox can visually alert you whenever there is an intrusion or any other event that you need to know.
Compatibility with Existing Network
Fingbox explains that the device is compatible with most of the network routers and access points. You can check the list of compatible routers here.
When our home network is not managed, it can be easily vulnerable to hacking and intrusion. But, since many of us are not a security expert, we just use our Wi-Fi as it is. Finbox has a vulnerability test feature that checks open entry points to your network and reports weak points. There are two types of test.
- The Remote Scan Test: it scans all the ports on your Internet address to check which ports are open to the world outside (vulnerable points). There are weak points, so once we identify them, it is better to close them expect those necessary. Closing is really simple. There will be the Open ports section on the app. There, you can find the CLOSE button which will automatically shut down those vulnerable ports.
- The Internal Router Audit: it monitors the router addresses, the NAT configuration and if UPnP or NAT-PMP is activated. What? In a layman’s term, it checks the security measures in your house when an intruder made it through the door.
You can run this test weekly or on-demand. With the regular checkup, you can ensure the safety of your home network.
I included the details of vulnerability test at the bottom link.
Fingbox now has Fing Assistant in Google Assistant. You can make voice orders to monitor your home network. If I list some of voice control actions:
- ISP ranking / outages
- Fingbox summary
- Digital presence of specific people
- Internet performance
- Parental control – pause / resume Internet
I included the link that lists the possible voice commands.
Fingbox does not have a display panel. But, you can control the device on your smartphone, which is a better option since you can access Fingbox remotely via Internet connection anywhere. Fing App is totally free and is available both on Google Play (Android) and App Store (iOS). You don’t have to create an account to use the app, but Fing recommends creating one to unlock more features.
If you don’t have a Fingbox device at the moment, it would be a good idea to test how it’s like with the app alone. The app does not require Fingbox to function. Again, the app will become more powerful with Fingbox, but I don’t think it is a bad idea to test the app before making a purchase decision.
How Customers Think About Fingbox
When you see product introduction from a company, you will always hear great things about it. No company will reveal any weaknesses or defects of the product, obviously. So, as a consumer, it is wiser to doubt what they say and do your own research before making a final purchase decision. In this section, we will learn how actual users think about Fingbox. How can we measure these? We can do this by using data analysis techniques called sentiment analysis.
You don’t have to be scared by the technical term. I did the technical part and you can just look at pretty graphs. In this section, I will show you two types of graphs – word cloud and customer sentiment chart. For the analysis, I’ve compiled more than 230 customer reviews from Amazon and conducted analysis to summarize them. I will show you the result in a word cloud and a customer sentiments chart. And, lastly, I will share a Fingbox Google trend result that shows the level of interest from people.
Word cloud is one of the great and fun ways to understand customer sentiments toward a product or a service. In a word cloud, you can see specific words in different sizes. The larger it is, the more people used that word to describe the product. For this word cloud, I used the titles of the reviews, since people put the essence of their opinions in the title. The 230 reviews allowed me to generate an interesting word cloud that let me reach a positive conclusion. Check it out!
Understanding the word cloud is easy. Just follow your eyes and see what you see. You will see that most of the big words are all positive. This means that users have had a positive experience with the product. People used words like “great”, “fivestars”, “easy”, “useful”, “simple”, “excellent”, and more positive terms to describe this security device. Among these words, “fivestarts” appeared when customers left feedback with the five-star rating, but without a review title.
In the word cloud, we were able to observe what descriptive words people used to talk about Fingbox. As mentioned, the word cloud is based on the titles of customer reviews, but the sentiment analysis graph was generated by the contents of the reviews. In the sentiment analysis, we will see more specific types of feeling that people showed in their review. In the analysis, you can see 10 different sentiments such as positive, negative, trust, anticipation, joy, fear, sadness, anger, surprise, and disgust.
The technology behind the chart is straightforward. The analysis algorithm holds 10 different lists – each list containing words that are mapped to one of the 10 sentiments. When this algorithm runs, it checks and matches with one of the sentiments. When matched, it is counted as one and is categorized in one of the 10 sentiments. My analysis on the positive reviews appears as below.
The chart is also not difficult to understand. You can see that the positive sentiment is ranked number one. The first rank is followed by “negative”, “trust”, “anticipation”, “joy” and “fear”. It does have some negative opinions, but overall, people shared more positive sentiments than negative ones. So my customer review analysis told me that the majority of the people have a positive experience with Finggox. To add more clarity, I also generated a simpler positive vs. negative chart as below.
As the final segment of analysis, let me share the trend of Fingbox. I used Google Trend to check how frequently “Fingbox” is searched on Google over the past 5 years. Google Trend is a useful tool to measure the interest of people. The more frequently people search on Google, the more popular or trendy it is. The Google Trend result below (not visible on mobile phones) below shows that people have shown a slightly increased and continuous interest in this device over the period.
Please note that this is the trend from the world. If we break down the trend by country, it looks like below.
Please find the list icon at the bottom right and click it. It will then turn to a country ranking list. Interestingly, the biggest interest came from Uruguay, followed by Syria, Dominican Republic, Netherlands, and Egypt. So, chances are you are searching about Fingbox from one of these countries I guess.
As of June 24th 2019, Fingbox is priced at $99 USD on Amazon.
Fingbox seems to have good features for your home network security. I especially liked the design and LED alerts that will look great in your home. My customer review analysis supports that the Fingbox features were loved by the majority of actual buyers. Considering all these points, I would recommend Fingbox if you are looking for a way to protect your network.