If you are a Snapchat user, you may have experienced an occasion where you sent a Snap but for some reason, your Snap remained failed and you just want to delete it instead of resending it. Although Snapchat does not provide a dedicated delete option for failed Snaps, you can use various methods not only to delete failed Snaps but also to delete Snapchat messages. Let’s find out the options.
Clear conversation
The first method is to clear conversation.
- Open your Snapchat app and go to your profile.
- Tap on the settings icon (gear icon).
- Scroll down until you can find “Clear Conversations”.
- Tap on the ‘X’ next to the specific user to whom the message has failed to be sent.
Note that even when you clear conversations, it will not delete saved messages or other media contents within the chat. This is not the only way! Keep reading through to find more options.
Clear cache
The next method is to clear the cache. When you delete the cache, it will only delete temporary data. Temporary data often refers to data that is not important. The cache data is kept as temporary files within the Snapchat app. To clear Snapchat cache:
- Open your Snapchat app and go to your profile.
- Tap on the settings icon (gear icon).
- Scroll down until you can find the account actions option.
- There, find “Clear Cache” and select that option.
- Close the app and reopen it.
If you go check the failed Snaps, you will be able to see they are gone now. You can remove those snaps by deleting the app cache. Since clearing the cache deletes the temporary data, it will still keep the entire conversation with the person and other important contents.
Log out and in
If you didn’t like deleting cache files and wanted to keep them, consider the next way. This may be the simplest way. If you log out of Snapchat, it will automatically refresh the app. So, when you log back in, the unsent Snap contents will be automatically removed.
Why does sending Snaps getting failed?
Snapchat users then may be wondering why Snap gets failed to be sent. There can be various reasons.
One of the most common reasons is a poor Internet connection. When you have a bad Internet connection, sending Snaps can fail. As a matter of fact, if the app does not have an Internet connection, you cannot receive new messages or view new Snaps since it cannot access Snapchat servers. When this happens, you may want to check your Wi-Fi networks or check if any other app that requires an Internet connection is working normally. Or, check if your phone is in airplane mode that blocks network connection.
Maybe it can happen due to your mobile phone. There can be numerous reasons why your phone does not function well. In this case, you can simply try to restart your phone.
Although it is a very rare case, it could be because Snapchat’s servers are having some technical issues. You can investigate this as your last resort since Snapchat is an extremely reliable service. You can simply google if Snapchat is currently down. Even if it’s down, it is highly likely to be rectified soon.
If you want to delete sent Snaps
We learned how to delete unsent Snaps. How about the Snaps that have already been sent? Snapchat offers relatively a new feature that allows users to delete sent messages. New users may think that this feature has always been there, but the feature was released as one of the new updates in 2018.
To delete sent Snaps, follow these easy steps:
- Open Snapchat and find the Snap you want to delete.
- Tap and hold the Snap until it displays a new pop-up.
- Select “Delete” to delete it.
When the Snap is deleted, it will disappear from your app and the person who received that snap. If you sent a Snap to the wrong person and don’t want the other person to see it, delete it fast! There is no point in deleting it after the person sees it.
When your Snap has the “Delivered” marker, that means the person hasn’t seen it yet. This means it is good timing to delete the unopened Snaps! However, if the status says “Opened”, the person has checked your Snap.
One thing you need to know is that when you delete your Snap, the app will inform the other person that the Snap has been deleted, which can make him or her curious.
Other troubleshooting tips
If you are interested in some common troubles you can experience on Snapchat and ways to handle the problems, check this extra section.
Snapchat white text
As I researched one of the most common troubles that Snapchat users experience is the white text symptom. When this Snapchat error occurs, it makes it hard to see anything on the app. This can happen when your Snapchat account has light grey text color. To fix this issue, you can try to restart the app or log out and back in, or even reboot your device. As the last resort, you may want to delete the app and reinstall it by downloading it from Google Play Store or Apple App Store.
Snapchat Text stuck behind buttons
You could experience your Snapchat text stuck behind buttons, which prevents you from clicking buttons. To fix this, you can try to clear the app cache in the Snapchat app. To clear cache:
- Go to the Snapchat settings within the app.
- Find and select “Clear Cache”.
- Finally, confirm clearing cache.
Snapchat camera not working
It can be a frustrating experience if your Snapchat camera does not work and you can only see a black screen. In this case, your mobile phone may be blocking the permissions from the app trying to access your camera and when you open the app, you might see, “Oops Snapchat is a Camara App error”. To fix this issue,
- Go to the Snapchat settings.
- Scroll down to find “Account Actions”
- Tap on “Permissions”.
- Click “Tap on enable” on the camera section.
If you see “Tap on enable”, this means that you have blocked the camera permission so you need to enable it.
Snapchat blocked network error
If you see this type of error message while being on the app, this may imply some suspicious activity from the network. If you use a Virtual Private Network (VPN) or when there is some malfunction in your network, you may see this error message, “The network you are connected to has been temporarily blocked because of suspicious activity.”
To resolve this issue, try to turn off your VPN. If you are not using VPN, try to switch to available Wi-Fi or cellular.
Snapchat video freeze
When you use the Snapchat camera to record a video and if the camera freezes, it can mean there is a bug on the app. There can be various potential reasons, but to make sure, you will want to try several things. That includes checking if you have enough storage space in your phone and if your phone is connected to the Internet. Also try to restart the Snapchat app, restart your phone, or update the app from Google Play Store or Apple’s App Store.
Wrapping up
We learned how to delete a failed Snapchat and extra tips! Snapchat is an easy-to-use app so when you come across such issues, it should mostly be straightforward to fix them.
If you find out more about Snapchat, check these other articles.
