If you are a Snapchat user, you may have experienced an occasion where you sent a Snap but for some reason, your Snap failed and you just want to delete it instead of resending it. Although Snapchat does not provide a dedicated delete option for failed Snaps, you can use various methods not only to delete failed Snaps but also to delete Snapchat messages. Let’s find out the options.
How to delete a failed Snapchat
Choose one of the methods to delete a failed Snap.
Method 1: Delete Chat Conversation
- Open the Snapchat app and go to the chat or snap you want to delete.
- Press and hold the chat or snap.
- Select “Delete” from the menu that appears.
Method 2: Clear Conversation
The next method is to clear conversation.
- Open your Snapchat app and go to your profile.
- Tap on the settings icon (gear icon).
- Scroll down until you can find “Clear Data” in the Privacy Controls section.
- In Clear Data, select Clear Conversations
- Among the conversations, tap on the ‘X’ next to the specific user or group chat that has the Snap that’s failed to be sent.
Note that even when you clear conversations, it will not delete saved messages or other media contents within the chat. This is not the only way! Keep reading through to find more options.
Method 3: Clear Cache
The next method is to clear the cache. When you delete the cache, it will only delete temporary data. Temporary data often refers to data that is not important. The cache data is kept as temporary files within the Snapchat app. To clear Snapchat cache:
- Open your Snapchat app and go to your profile.
- Tap on the settings icon (gear icon).
- Scroll down until you can find “Clear Data” in the Privacy Controls section.
- In Clear Data, find and select “Clear Cache” and tap “Clear”.
If you go check the failed Snaps, you will be able to see they are gone now. You can remove those snaps by deleting the app cache. Since clearing the cache deletes the temporary data, it will still keep the entire conversation with the person and other important contents.
Method 4: Log Out and In
Another simple way to delete a failed Snapchat is by just logging out and back in. If you log out of Snapchat, it will automatically refresh the app. So, when you log back in, the unsent Snap contents will be automatically removed.
- Open your Snapchat app and go to your profile.
- Tap on the settings icon (gear icon).
- Scroll down until you can find “Log Out” in the Account Actions section.
Why does sending Snaps getting failed?
Snapchat users then may be wondering why Snap failed to be sent. There can be various reasons.
One of the most common reasons is a poor Internet connection. When you have a bad Internet connection, sending Snaps can fail. If the app does not have an Internet connection, you cannot receive new messages or view new Snaps since it cannot access Snapchat servers. When this happens, you may want to check your Wi-Fi networks or check if any other app that requires an Internet connection is working normally. Or, check if your phone is in airplane mode which blocks network connection.
Maybe it can happen due to your mobile phone. There can be numerous reasons why your phone does not function well. In this case, you can simply try to restart your phone.
Although it is a very rare case, it could be because Snapchat’s servers are having some technical issues. You can investigate this as your last resort since Snapchat is an extremely reliable service. You can simply google if Snapchat is currently down. Even if it’s down, it is highly likely to be rectified soon.
Wrapping up
We learned how to delete a failed Snapchat and extra tips! Snapchat is an easy-to-use app so when you come across such issues, it should mostly be straightforward to fix them.
If you find out more about Snapchat, check these other articles.
