How to Reset Fitbit Versa (with Video Guide)

When a digital device is not working properly, a classic way to fix it is turning off and on again. Or, when you want to sell your device to someone else, you will want to wipe out your personal data by resetting the device. When your Fitbit Versa is not working properly or you are planning to give or sell it to someone, you may want to reset it. This post explains how to reset Fitbit Versa step-by-step.

How to reset Fitbit Versa

To reset, follow the steps below. This reset option will not remove your data so use this method when your Fitbit is not working properly. Do not use this option to sell your device expecting your personal data will be deleted.

  1. Find the Settings menu on the main screen.
  2. Scroll down to the bottom and tap About.
  3. In About, scroll down and find and tap Shutdown.
  4. Finally, select Yes to reboot your Fitbit.

How to factory-reset Fitbit Versa

Be careful to use this method because factory-reset means deleting all your personal data and turning your Fitbit into an initial state. It is a good idea to remove all your personal data before giving your device to someone else.

  1. Find the Settings menu on the main screen.
  2. Scroll down to the bottom and tap About.
  3. In About, scroll down and find and tap Factory Reset.
  4. Finally, select Yes to start factory reset.

Once you select Yes, wait for a vibration that tells you factory reset is done and all your data is removed.

If you are not able to use these options, you can try to force reset your Fitbit Versa.

How to force reset Fitbit Versa

If any of the methods above doesn’t work due to malfunction, you can try forcefully to reset Fitbit Versa.

  1. Press and hold the left button and the right bottom button.
  2. Keep pressing them until you see the Fitbit logo on the screen.
  3. Release the buttons.
  4. Your Fitbit will restart.

Video Guide

If you found the written instructions difficult to follow, check the video guide below. I hope you can successfully reset your Fitbit Versa.

Why do we want to factory-reset?

It is a fair question of why we would want to factory-reset our device before selling or giving your digital device to someone else. The U.K.’s International Information Commission shared the reasons. The authoritative article points out that it is essential to delete any personal data before your device goes to someone else. By doing it, you can prevent it from being accessed intentionally or unintentionally for an ill-purpose. Another important thing is that even if a device is broken and it does not turn on, your stored data could still be ready by someone.

Digital devices can store data in permanent memory. Think about your laptop. When it is turned off and on, your data is still there. Thus, make sure to run a factory reset to clear your data before selling it.


Resetting your Fitbit Versa is not difficult as you might have initially thought. If you are resetting for malfunction, try the normal reset. If that doesn’t work, try to force reset your device. If you plan to sell your device, don’t forget to do factory-reset to wipe out all your private data before going into someone else’s hand.

If you are interested in resetting Fitbit Blaze, check out this post.