We get worried when we leave our beloved pets behind at home. We cannot afford to keep hiring a pet sitter every day. You have to work, but still, you will want to see how your dog is doing at home. Wouldn’t it be great if you can watch, feed, and play with your dog even if you are away working at the office? Petchatz allows you to do those.
In this article, I will first share my research on the product and the firm. After that, I will reveal my analysis of 350+ customer reviews on PetChatz to discover how people think about this product overall.
PetChatz has a single flagship product which is also PetChatz. So the company’s name and product’s name are identical. The only product, PetChatz, was designed to enable communication between the pet owner and the pet remotely. Beyond audio or video communication, PetChatz added interactive features into this smart device. Let’s find out what major features PetChatz has.
PetChatz Major Features
The biggest gain from owning this device is an ability to communicate with your pet when you are away. The device interacts with your smartphone via WiFi, so you can be virtually anywhere in the world, but will see and listen to your pet.
Anywhere and Anytime
As long as you have your smartphone connected to the Internet, you can access PetChatz anywhere in the world at a convenient time. PetChatz is a great example that showcases the benefits of the Internet.
It is not a one-way communication tool. PetChatz allows you and your pet to interact via voice and video. So, each side can see the opposite. Plus, PetChatz has a scent diffuser where dispenses calming scents. Furthermore, the device has a treat dispenser where you can remotely feed your pet with a pet snack. It is basically real-time communication, but you can also record your pet and house for pet safety and home security.
Motion & Sound Detection
The device can sense noise and movement. You can configure it to send an alert to you when it detects any noise or movement. With these security features, you can monitor happenings at home and take swift actions to protect your pet and your family.
As just mentioned, the device has a calming scents diffuser. Your pets get anxious when you are not home. It is a known fact that pets also feel loneliness. PetChatz developed this calming scent to relieve your pet’s anxiety for being alone.
Web & Mobile Friendly
Web and mobile technologies are the keys to the success of this product. Accessing via a web browser means that you can use basically any PC or laptop to connect to PetChatz. You can use your smartphone or tablet as well. PetChatz says that you can even upgrade your PetChatz remotely using these technologies.
Your Pets Calling You
It is interactive, so the call does not always have to come from you. Your pet also can make a call. PetChatz has a product called PawCall. With PawCall, you can train your pet and let the pet contact you. PawCall has a light-guided button that when pressed, gives a treat to your pet and sends alert to you to tell you that they need you.
Pet Safe Design
This product primarily is pet-friendly. So, the design also was created considering the safety of your pets. There is not edge or sharp parts in PetChatz. This device can firmly be attached to the wall as a whole unit. Plus, it does not require any cord for power, which will prevent a fall-over.
Reward Pets with PetChatz Treatz
A single click on your device can release nutritious natural treats for your pets. This PetChatz product is a healthy snack for both dogs and cats.
The device can connect via Wi-Fi. This lets you connect PetChatz without any wire, and you can mount the device without worrying about a length of Internet wire.
How You Can Use PetChatz
We’ve just discovered what major features PetChatz has. This section will explain how those features work together and what benefits are there.
First, you can just mount your PetChatz over any electrical outlet on your wall. To firmly fix it to the wall, you need to screw into a stud. When you successfully install it, it won’t be easily damaged or fallen off.
Second, you need to set up your Wi-Fi of the device using your home network. You can either visit PetChatz.com using a web browser or use your mobile phone (or tablet) and download PetChatz app.
Third, you can fill PetChatz with nutritious snacks and scents that your pets love. PetChatz Treatz is the product name of the healthy pet snacks for dogs and cats. The PetChatz’s snacks are all-natural and low calorie. PetChatz Scentz is another sniff product that can calm your pets down.
Fourth, just start using it via a mobile device or web to interact with your pets. You and your pet can talk and see each other. You can control the dispenser and diffuser remotely to make your pets like PetChatz more.
As of today, June 4th, 2019, the price for PetChatz on Amazon is $329.99 USD.
How Customers Think About PetChatz
When you see product introduction from a company, you will always hear great things about it. No company will reveal any weaknesses or defects of the product, obviously. So, as a consumer, it is wiser to doubt what they say and do your own research before making a final purchase decision. In this section, we will learn how actual users think about PetChatz. How can we measure these? We can do this by using data analysis techniques called sentiment analysis.
You don’t have to be scared by the technical term. I did the technical part and you can just look at pretty graphs. In this section, I will show you two types of graphs – word cloud and customer sentiment chart. For the analysis, I’ve compiled more than 350 customer reviews from Amazon and conducted analysis to summarize them. I will show you the result in a word cloud and a customer sentiments chart. And, lastly, I will share a PetChatz’s Google trend result that shows the level of interest from people.
Word cloud is one of the great and fun ways to understand customer sentiments toward a product or a service. In a word cloud, you can see specific words in different sizes. The larger it is, the more people used that word to describe the product. For this word cloud, I used the titles of the reviews, since people put the essence of their opinions in the title. The 350+ reviews allowed me to generate an interesting word cloud that let me reach a positive conclusion. Take a look!
Understanding the word cloud is easy. Just follow your eyes and see what you see. You will see that most of the big words are all positive. This means that customers have had a positive experience with the service. People used words like “love”, “fivestars”, “great”, “awesome”, “greatway”, and more positive terms to describe this pet-friendly device.
Among them, “fivestars” was the most frequently used term to describe the product. When you don’t put your review title on Amazon, they use your star rate as a title. This means that many people gave the product five stars out of five, which is a very positive rating.
In the word cloud, we were able to observe what descriptive words people used to talk about PetChatz. As mentioned, the word cloud is based on the titles of customer reviews, but the sentiment analysis graph was generated by the contents of the reviews. In the sentiment analysis, we will see more specific types of feeling that people showed in their review. In the analysis, you can see 10 different sentiments such as positive, negative, trust, anticipation, joy, fear, sadness, anger, surprise, and disgust.
The technology behind the chart is straightforward. The analysis algorithm holds 10 different lists – each list containing words that are mapped to one of the 10 sentiments. When this algorithm runs, it checks and matches with one of the sentiments. When matched, it is counted as one and is categorized in one of the 10 sentiments. My analysis on the positive reviews appears as below.
The chart is also not difficult to understand. You can see that the positive sentiment is ranked number one. The first rank is followed by “negative”, “trust”, “anticipation”, “joy” and “sadness”. It does have negative opinions, but overall, people expressed more positive sentiments than negative ones. So my customer review analysis told me that many people have a positive experience with the product.
As the final segment of analysis, let me share the trend of PetChatz. I used Google Trend to check how frequently “petchatz” is searched on Google over the past 12 months. Google Trend is a useful tool to measure the interest of people. The more frequently people search on Google, the more popular or trendy it is. The Google Trend result below (not visible on mobile phones) for the device below shows that people have consistently shown an interest in this product over the period.
In addition to this trend line, we can see which region mostly searched for this product. As it shows from the list, you can see that Singapore showed the biggest interest over PetChatz. It is followed by Finland, Austria, and the United States.
Considering my customer review analysis and the trend line from Google, this pet product is likely to continue its popularity and attention from pet owners for more years to come especially in the United States.
Symptoms of Separation Anxiety in Dogs
As the last section, let me share what I’ve learned about the symptoms of separation anxiety in dogs. I referred to this pet advisory website to gain the following information:
The first sign that indicates your dog’s separation anxiety is that your dog gets distressed as soon as you leave home. The website explains that the first 15 minutes are the most difficult period for your dogs, as they get extremely upset. During that period, your dog will experience a rise in heart and breathing rate. She will pant, salivate, and get agitated. Sometimes, the dog may need to go to the toilet.
Your dog may try to follow you and scratch the door. Or, she can chew a doormat, scratch a carpet, and jump up to see you going out. Or your dog might bark or howl to tell you to come back.
After that period, she would settle down and may start chewing something that has your scent. Dogs will usually chew items that have your scent and build some kind of barrier around your scented items.
As you come back, your dog will get very excited. The dog could be wet from salivating or drinking excessively because of stress.
After coming back, your dog may keep following you anywhere you go. She might start to show anxiety again when she thinks that you are trying to leave again.
Pets can feel loneliness and would have a close attachment with you. When you leave, they will not be happy. This is especially true for dogs. Cats are known to be less anxious than dogs are even though there can be some variations. So, if they know that there is still a way to see you and talk and see each other, I believe that they will be less stressful and anxious.
My customer review analysis and trend line support that people have had a positive experience with PetChatz overall. Thus, you can consider having one for your beloved pets.