Samsung RF23HCEDBSR Review, Stainless French Door Smart Fridge

This Samsung RF23HCEDBSR review post shares my finding on the major features of the refrigerator. More interestingly, the review article reveals how actual buyers think about this product, which can play a huge role in …

Samsung RF23HCEDBSR Review

This Samsung RF23HCEDBSR review post shares my finding on the major features of the refrigerator. More interestingly, the review article reveals how actual buyers think about this product, which can play a huge role in your purchase decision. Lastly, you will see if and how this French door refrigerator is trending in the market.

Major Features

As you will learn in this article, this Samsung model has been in the market for several years. Although it is not a recent refrigerator model, it has been able to maintain the interest level from people. Let’s find out what great features make people keep searching about this refrigerator.

Counter Depth

The first major feature I noticed was the Counter Depth Design. Samsung explains on the product website that the design allows enhancing your kitchen’s look and feel. Plus, with Counter Depth, the refrigerator looks sleek and stylish. You might wonder what Counter Depth design is. According to this home guide website, the fridge products with the design concept are shallower than the normal products. The source explains that standard products have a depth between 35 and 36 inches while the counter-depth ones have around 24 inches deep.

If you are worried about smaller capacity due to the shallow depth, don’t worry. The counter-depth products tend to be wider instead to provide enough storage. The website says, “In addition to the increased width, a counter-depth refrigerator tends to offer greater height and, in better models, an ‘extremely efficient use of space,’ declares Ask the Builder expert Tim Carter.”

Twin Cooling Plus

Twin Cooling Plus is a Samsung’s trademarked feature that keeps both high-level humidities to preserve perishable fruits and vegetables longer and fresher. Also, the technology makes the freezer drier to prevent freezer burn for better-tasting frozen foods. Freezer burn refers to a condition that happens when frozen food has been damaged by dehydration and oxidation. These two phenomena happen when air reaches the food according to Wikipedia.

CoolSelect Pantry

The Cool Select Pantry is also Samsung’s technology that provides a full-width drawer with adjustable temperature control. This pantry space can be useful for large party trays such as delis, pizza, beverages, and miscellaneous items. The temperature control allows you to manage the amount of cold air flown into the pantry. The control in the model is located on the right side of the pantry.

Ice Master

The product’s Ice Master produces up to 5.2lbs. of ice per day and stores up to 2.7 lbs. of ice. The ice master was designed to save space and leave more room in the refrigerator.

High-Efficiency LED

LED lighting, compared to normal light bulbs, emits brighter light. The brighter light means that you can have a refrigerator that every corner gets brightened up and you can find items more easily during day and night. You may think that brighter light means higher heat, which is bad for refrigerators. However, LED emits less heat and performs better in terms of energy efficiency. In addition, LET lights look aesthetically greater than traditional incandescent light bulbs do.

Adjustable Shelves

When you use fridge compartments, you may have had an experience of trying to find some spaces for bottles or other big items. Samsung RF23HCEDBSR has an adjustable shelf where you can change your compartment sizes to fit your items. This feature enables fridge spaces to be used more efficiently.

EZ-Open Handle

The loaded freezer drawer could be hard to open due to a heavy weight. The Samsung EZ-Open Handle was designed to allow for easy opening and closing of a fully loaded freezer. With the EZ-Open handle, you can effortlessly open the heavy freezer drawer.

Water and Ice Dispense with LED Display

The external ice and water dispenser has a tall opening space for tall glasses and long pitchers. It has an LED display panel where you can adjust the features and can monitor the status. The dispenser also serves as a filter making sure that plenty of filtered water, crushed ice, and cubed ice are always ready.

Love cold drinks?
Photo by Matt Botsford on Unsplash


As of August 21st, 2019, the price for this model is at $3,099USD on the Samsung US website. It is currently offering Samsung financing where you can pay $258.25 per month. If you pay the full price within 24 months, there will be no interest. Plus, Samsung is offering free delivery at the moment.


You can select a color in either black or grey. You will want to check the sizes to make sure that the product fits into your space. These figures come from the model webpage.

  • Product Dimensions with Hinges, Handles and Door
    • 35 3/4″ W x 70″ H x 31″ D
  • Product Dimensions without Hinges and Door
    • 35 3/4″ W x 68 7/8″” H x 24″ D
  • Product Dimensions with Door without Handles
    • 35 3/4″ W x 70″ H x 28 1/2″ D
  • Product Dimensions with Doors Open
    • 35 3/4″ W x 70″ H x 44″ D
  • Shipping Dimensions
    • 38 1/4″ W x 76 5/8″ H x 31 1/4″ D
  • Net Height without Hinge
    • 68 7/8″”

How People Think About RF23HCEDBSR Model

When you see product introduction from a company, you will always hear great things about it. No company will reveal any weaknesses or defects of the product, obviously. So, as a consumer, it is wiser to doubt what they say and do your own research before making a final purchase decision. In this section, we will learn how actual users think about the product. How can we measure these? We can do this by using data analysis techniques called sentiment analysis.

You don’t have to be scared by the technical term. I did the technical part and you can just look at pretty graphs. In this section, I will show you two types of graphs – word cloud and customer sentiment chart. For the analysis, I’ve compiled more than 650 customer reviews from BestBuy and conducted analysis to summarize them. I will show you the result in a word cloud and a customer sentiments chart. And, lastly, I will share an RF23HCEDBSR’s Google trend result that shows the level of interest from people.

Word Cloud

Word cloud is one of the great and fun ways to understand customer sentiments toward a product or a service. In a word cloud, you can see specific words in different sizes. The larger it is, the more people used that word to describe the product. For this word cloud, I used the titles of the reviews, since people put the essence of their opinions in the title. The 650+ reviews allowed me to generate an interesting word cloud that let me reach a positive conclusion. Let’s have a look!

Positive Word Cloud
Positive Word Cloud

Understanding the word cloud is easy. Just follow your eyes and see what you see. You will see that most of the big words are all positive. This means that customers have had a positive experience with their product and service. People used words like “great”, “love”, “good”, “nice”, “greatcounterdepth”, and more positive terms to describe this Samsung model.

Customer Sentiments

In the word cloud, we were able to observe what descriptive words people used to talk about RF23HCEDBSR. As mentioned, the word cloud is based on the titles of customer reviews, but the sentiment analysis graph was generated by the contents of the reviews. In the sentiment analysis, we will see more specific types of feeling that people showed in their review. In the analysis, you can see 10 different sentiments such as positive, negative, trust, anticipation, joy, fear, sadness, anger, surprise, and disgust.

The technology behind the chart is straightforward. The analysis algorithm holds 10 different lists – each list containing words that are mapped to one of the 10 sentiments. When this algorithm runs, it checks and matches with one of the sentiments. When matched, it is counted as one and is categorized in one of the 10 sentiments. My analysis on the positive reviews appears as below.

Positive Customer Sentiments

The chart is also not difficult to understand. You can see that the positive sentiment is ranked number one. The first rank is followed by “negative”, “trust”, “fear” and “joy”. It does have some negative opinions, but overall, people expressed more positive sentiments than negative ones. So my customer review analysis told me that many people have a positive experience with the refrigerator.

To make it clearer, I also generated a positive vs. negative graph that will show you which sentiment is bigger. As you can see below, more people returned positive feedback toward RF23HCEDBSR.

More Positive
More Positive

Google Trend

As the final segment of analysis, let me share the trend of RF23HCEDBSR. I used Google Trend to check how frequently “RF23HCEDBSR” is searched on Google over the past 5 years. Google Trend is a useful tool to measure the interest of people. The more frequently people search on Google, the more popular or trendy it is. The Google Trend (may not visible on a mobile phone) of the Samsung fridge below shows that people have constantly shown an interest in the fridge over that period.

If this trend continues, the level of interest is likely to go on for a time being. Please note that the trend is from the whole world. If I divide it by country, we can see that the largest interest came from Canada.

The list will tell you the second biggest interest came from the United States.


As I review this product, I got the impression that this product has got both design and features. My analysis of the customer reviews revealed that most of the actual consumers are having a positive experience with the product. If you are considering a quality fridge that has a sleek design and a great range of features, it would be definitely worth checking the RF23HCEDBSR model.

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