Are you looking for a service where you can run a background check? Do you have someone nearby that you want to let the person reconnect with family or friends? Or, you might want to find someone’s criminal records before hiring the person. This post will review an online background checking service called TruthFinder.
This article will explain the major features of the service and my review analysis with around 270 customer reviews that I’ve compiled. Lastly, I will add the Google Trend result to show you how much the service has gained attention over the past 5 years. Let’s first start with who they are and what main features they have.
TruthFinder was launched in March 2015 in the United States. Their goal was to give easy access to a large pool of public records on any person in the country. TruthFinder, on its website, explains that they have 9.5 million sessions every month and helped a lot of people to reunite with families and friends.
Since the firm handles personal data, it will be important to maintain business trust with its customers. The company says that they maintain an A+ rating with Better Business Bureau.
Better Business Bureau
The Better Business Bureau (BBB) is a nonprofit organization whose mission is to advance marketplace trust. The organization consists of 106 independent local groups in the United States and Canada, and the Council of Better Bureaus coordinated them in Virginia, the U.S. The bureau is not affiliated with any governmental agency and is adherent to its standards through industry self-regulation. To prevent bias, the organization keeps itself away from any recommendation or endorsement toward any specific business, product, or service. (Wikipedia)
TruthFinder Major Features
TruthFinder maintains hundreds of millions of publicly available records, social network data, and more. Combining different types of data they have, they provide a full report on the person you are looking for. You can check criminal records, contract details, address history, online profiles, and more information about the person.
Search For Any Person Including You
Using TruthFinder, you can search for any person including your lost family member, friend, classmate, and former military colleague. You may have a person in mind that you want to find but failed to contact the person. By searching on TruthFinder, you may be able to track the person. Also, you can search for yourself that might give you possible relatives and associates.
Comprehensive Deep Search
TruthFinder browses the Deep Web to unearth information that other search engines can’t search. As a result of the deep search, you may be able to gain comprehensive information such as:
- Birth and death records
- Possible relatives, associates, friends, roommates, and even exes
- Location history
- Contact information
- Criminal, arrest, and traffic records
- Education and jobs records
- Social media profile
- Dating profiles
- Asses such as properties and vehicles
I just explained that TruthFinder crawls the Deep Web to provide the details that other search engines cannot find. What is the Deep Web? According to this Wikipedia definition, the deep web is part of the World Wide Web, but the contents are not indexed by standard web search engines. The deep web can be also called an invisible web or hidden web. In contrast to the deep web, there is a surface web that can be accessed by anyone on the Internet.
The contents of the deep web include personal information such as web mail, online banking, paid services, and online magazines and newspapers. These contents can be located and accessed by a direct URL or IP address, not via search engines.
We always want to meet good people, but bad people can approach us to take advantage of us or our loved ones. You can use TruthFinder to look up criminal records, arrests, and sex offenses to keep you and your family safe and protected.
Reverse Phone Lookups
Are you experience suspicious calls or texts from an unknown person? Or, maybe it’s not you, but someone else that you care about. TruthFinder has a Reverse Phone Lookup feature where you can identify the suspicious caller. The report might show you some possible photographs and social media profiles. When you find out the number owner, you can run a background check as well.
The background check report will include addresses, criminal information, and more data that you cannot search in a phone book. You will need to pay for this additional background check. Plus, you can also search for records by someone’s email address or physical address, which is an option for a paid member.
What Type of Person Can I Search?
We’ve just discovered the main features of TruthFinder and learned that TruthFinder is essentially a service that searches for a person. Then, you might wonder who you can search for. First, you have to note that their radar does not leave beyond the United States. They use gathered information from the county, state, and federal databases.
So, here are some examples of the types of person you can search using TruthFinder:
Neighbors: when you moved to a new town or a new neighbor moved next to your house, you might want to know if you can trust the person.
New Relationships: when you start meeting a new person, you would want to make sure that the person is someone you can open your mind to.
Sex Offender Database: you can browse through the TruthFinder’s sex offender database to check if any registered offender lives in your neighborhood.
Family Members: if you are looking for lost family members, TruthFinder can help you to track your families.
Parents of Your Kid’s Friends: before sending your kids to their friend’s house for sleepover, you will want to know if they are in good hands.
New and Old Friends: when you meet a new friend or when you want to find old friends, you can search for the person on TruthFinder.
Old Classmates: many of us have one or more old classmates that we want to meet again, but don’t have contract details. You can track the person’s address and contract number using TruthFinder.
Social Media Connection: these days, we meet so many people online and make connection with them. when unknown person approaches you online, you will want to know about that person.
Road Trip Buddies: are you planning to share someone else’s car for road trip? It will be wise to know about the person before you take that ride.
Unknown Numbers: you or your loved ones might be being scared of calls or texts from unknown numbers. You can uncover that person’s identity and hand over the detail to the police.
Don’t Use TruthFinder For These Cases
Although you can track person’s details, it is not a solution for all cases. The first case that came to mind was using it for screening new hires. TruthFinder does not want you to use it for that purpose.
Screen Employees or New Hires
Don’t use it for hiring decisions or promotion, demotion, reassignment, retention, or termination of your current employees.
Screen House Workers
TruthFinder does not want you to use the service to hire domestic workers such as nannies, babysitters, gardeners, or any other type of house aid worker.
The firm does not recommend using it to screen tenants for sale, retainment, assignment, or termination of a lease contract for a residential or commercial property.
Lastly, don’t use TruthFinder to screen teachers, tutors, doctors, nurses, personal trainers, coaches, or any other professionals. Plus, you cannot use TruthFinder for offering scholarship, a grant, educational program or support, financial aide, or any other similar purposes.
TruthFinder Pricing Plans
The price can vary depending on your membership. There are two memberships currently.
- Most Popular – $27.78 / month
- 1 month of unlimited reports
- Power Users – $23.02 / month
- 2 months of unlimited reports
TruthFinder does not provide you with a free trial. That’s understandable because many people would use it for not many queries, which could be finished within the free trial. So, if you plan to use it for simple search, it would be good to use the Most Popular version.
How Customers Think About TruthFinder
When you see product introduction from a company, you will always hear great things about it. No company will reveal any weaknesses or defects of the product, obviously. So, as a consumer, it is wiser to doubt what they say and do your own research before making a final purchase decision. In this section, we will learn how actual users think about TruthFinder. How can we measure these? We can do this by using data analysis techniques called sentiment analysis.
You don’t have to be scared by the technical term. I did the technical part and you can just look at pretty graphs. In this section, I will show you two types of graphs – word cloud and customer sentiment chart. For the analysis, I’ve compiled more than 300 customer reviews from TrustPilot and conducted analysis to summarize them. I will show you the result in a word cloud and a customer sentiments chart. And, lastly, I will share a TruthFinder Google trend result that shows the level of interest from people.
Word cloud is one of the great and fun ways to understand customer sentiments toward a product or a service. In a word cloud, you can see specific words in different sizes. The larger it is, the more people used that word to describe the product. For this word cloud, I used the titles of the reviews, since people put the essence of their opinions in the title. The 300+ reviews allowed me to generate an interesting word cloud that let me reach a positive conclusion. Check it out!
Understanding the word cloud is easy. Just follow your eyes and see what you see. You will see that most of the big words are all positive. This means that users have had a positive experience with the product. People used words like “great”, “found”, “good”, “accurate”, “easy”, “love”, and more positive terms to describe the online service. Among these words, people used “found”. This “found” word appears when people wanted to say that they found someone they were looking for, which is also a positive term in this context.
In the word cloud, we were able to observe what descriptive words people used to talk about TruthFinder. As mentioned, the word cloud is based on the titles of customer reviews, but the sentiment analysis graph was generated by the contents of the reviews. In the sentiment analysis, we will see more specific types of feeling that people showed in their review. In the analysis, you can see 10 different sentiments such as positive, negative, trust, anticipation, joy, fear, sadness, anger, surprise, and disgust.
The technology behind the chart is straightforward. The analysis algorithm holds 10 different lists – each list containing words that are mapped to one of the 10 sentiments. When this algorithm runs, it checks and matches with one of the sentiments. When matched, it is counted as one and is categorized in one of the 10 sentiments. My analysis on the positive reviews appears as below.
The chart is also not difficult to comprehend. You can see that the positive sentiment is ranked number one. The first rank is followed by “trust”, “negative”, “anticipation”, “sadness” and “joy”. It does have some negative opinions, but overall, people shared more positive sentiments than negative ones. So my customer review analysis told me that the majority of the people have a positive experience with TruthFinder. To add more clarity, I also generated a simpler positive vs. negative chart as below.
As the final segment of analysis, let me share the trend of TruthFinder. I used Google Trend to check how frequently “TruthFinder” is searched on Google over the past 5 years. Google Trend is a useful tool to measure the interest of people. The more frequently people search on Google, the more popular or trendy it is. The Google Trend result below (not visible on mobile phones) below shows that people have shown an interest in this search service over the period. The trend shows that since 2015, people have increasingly shown interest until now.
Please note that this is a global trend, not only the US. I guess that people outside the U.S. also wanted to use this service to find someone in the country. It becomes clearer if we break down the trend by country as below.
The biggest interest came from the United States, followed by Ghana, Dominican Republic, Nigeria, and Canada. It is interesting that other countries are interested in TruthFinder.
It seems that TruthFinder has powerful features to search for a person. I cannot guarantee that you will always find the person, but my customer review analysis revealed that most of the users were happy with the search result and the service. So, if you are looking for someone, I would recommend trying TruthFinder. It may let you reconnect with that person.