Whirlpool WTW5000DW Review, Affordable and Powerful Top Loader

This Whirlpool WTW5000DW review post will explain the major features of the model and share my analysis on customer reviews. In my analysis, you will find out how actual consumers think about this product and …

wtw5000dw review featured img

This Whirlpool WTW5000DW review post will explain the major features of the model and share my analysis on customer reviews. In my analysis, you will find out how actual consumers think about this product and whether or not they liked this top loader. Plus, using Google Trend, we will discover if the product has been maintaining popularity, which is a good indicator of product quality.

WTW5000DW Features


This Whirlpool® 4.3 cu. ft. top load washer performs a deep clean and gentle care for your clothes. I saw many other washers that have a long cycle. But, With WTW5000DW, you can finish washing in as little as 28 minutes for small loads. The product can automatically adjust a water level that can save your water bill.

Presoak Option

When you spill liquid or food on your clothes and let it dry, you will want to soak them first for better cleaning. WTW5000DW has a pre-soak option that allows you to skip soaking outside the washer. When you select this option, the machine will add extra time before the wash cycle. When the pre-soaking completes, it starts the main cycle.

Deep Water Wash Cycle

Sometimes, you need extra water to get your laundry sufficiently soaked. When water level is not enough, which can happen since a washing machine decides a water level by load weight, not by size, you will want to add more water for better cleaning. Deep Water Wash Cycle allows you to add more water to help remove stains and improves rinsing away soils.

Clean Washer Cycle with affresh® Washer Cleaner

Some strong stains may not be reachable by usual cycles. You can use Whirlpool’s affresh® Washer Cleaner (explained in another section below) tablet combined with the Clean Washer cycle to more thoroughly clean hidden stains.

Smooth Wave Stainless Steel Wash Basket

The washer’s stainless steel basket guides clothes and prevents fabrics from fraying and snags.

Quick Wash Cycle

When you have small amount of laundry, you don’t want an hour cycle. The model allows you to run as little as 28 minutes for small loads. It uses faster spin speeds to remove more water so that clothes can spend less time in the dryer.

Automatic Water Levels

WTW5000DW can adjust the amount of water depending on the load size. Since it uses the right amount, it increases washing efficiency.

4.3 Cu. Ft. Capacity

The washer has a large capacity that is enough for two baskets of clothes. The capacity is big enough to wash bulky laundries like comforters.

660-RPM Max Spin Speed

The fast spin speed makes your laundry dry removing moisture from the clothes. Thanks to this powerful dry, you can spend less time in the dryer.

Designed and Made in the U.S.A.

The Whirlpool model was designed and built in the United States.

What Is affresh® Washer Cleaner

As I researched the major features, I came across this cleaner and wondered what this is. It is basically a washing machine cleaner. It is shaped in a dry tablet form, and when you buy one package, it will contain 6 tablets. What they do is breaking up dirt and residue in your washing machine. So, it works not only with the Whirlpool washer but also with almost all of the washing machines out there. When you use it, it will penetrate, dissolve and get rid of odor-causing residues.

How to Use It

It is really simple to use a tablet.

  • First, remove any laundry from your washing machine.
  • Second, put one tablet into the washer directly. Don’t put it in the dispenser. Throw straight into the drum.
  • Third, run the washer on a washer cleaning cycle or just a normal cycle with hot water setting.
  • Fourth, once done, just wipe away any residue left behind.

If you want to find the affresh product, please have a look at the link at the bottom.

Clean Bed Makes Us Sleep Well
Photo by Kate Stone Matheson on Unsplash

WTW5000DW Specifications

Back to Whirpool WTW5000DW, this section lists the specifications.


  • Capacity: 4-3/10
  • Height: 42-1/4 in
  • Depth: 28.0 in
  • Width: 27-1/2 in

Cycles & Options

  • Number of Wash Cycles: 12
    • Normal
    • Deep Water Wash
    • Heavy Duty
    • Bulky Items / Sheets
    • Drain & Spin
    • Rinse & Spin
    • Clean Washer
    • Soak
    • Quick Wash
    • Delicate
    • Casual
    • Cold Wash
  • 5 Water Temps
    • Hot
    • Warm
    • Cool
    • Cold
    • Tap Cold
  • 4 Soil Levels
    • Heavy
    • Med
    • Light
    • Ex Light
  • 2 Rinse Options with softener
  • Presoak On and Off


  • Drum – Stainless Steel


  • White


I believe the biggest competitiveness of this washer over others would be its affordable price. As of July 5th, 2019, Whirlpool WTW5000DW is priced at $499.99USD on BestBuy. Considering the features and options, I think the price is pretty good. You can also check the model on Amazon.

Comparison with Other Similar Products

For your reference, some similar models I saw from the BestBuy website include:

  • GE – 4.5 Cu. Ft. 14-Cycle Top-Loading Washer – White On White: $499.99
  • Whirlpool – 3.8 Cu. Ft. 12-Cycle Top-Loading Washer – White: $459.99
  • Maytag – 4.3 Cu. Ft. 11-Cycle High-Efficiency Top-Loading Washer – White: $549.99
  • LG – 4.5 Cu. Ft. 8-Cycle Top-Loading Washer – White: $579.99
  • Whirlpool – Cabrio 4.8 Cu. Ft. 26-Cycle High-Efficiency Top-Loading Washer – White: $719.99
  • GE – 4.2 Cu. Ft. 11-Cycle Top-Loading Washer – White On White: $449.99

How Customers Think About the Washing Machine

When you see product introduction from a company, you will always hear great things about it. No company will reveal any weaknesses or defects of the product, obviously. So, as a consumer, it is wiser to doubt what they say and do your own research before making a final purchase decision. In this section, we will learn how actual users think about Whirlpool WTW5000DW. How can we measure these? We can do this by using data analysis techniques called sentiment analysis.

You don’t have to be scared by the technical term. I did the technical part and you can just look at pretty graphs. In this section, I will show you two types of graphs – word cloud and customer sentiment chart. For the analysis, I’ve compiled more than 3,300 customer reviews from BestBuy and conducted analysis to summarize them. I will show you the result in a word cloud and a customer sentiments chart. And, lastly, I will share a Whirlpool WTW5000DW’s Google trend result that shows the level of interest from people.

Word Cloud

Word cloud is one of the great and fun ways to understand customer sentiments toward a product or a service. In a word cloud, you can see specific words in different sizes. The larger it is, the more people used that word to describe the product. For this word cloud, I used the titles of the reviews, since people put the essence of their opinions in the title. The 3,300+ reviews allowed me to generate an interesting word cloud that let me reach a positive conclusion. Let’s have a look!

Whirlpool WTW5000DW Positive Word Cloud
Whirlpool WTW5000DW Positive Word Cloud

Understanding the word cloud is easy. Just follow your eyes and see what you see. You will see that most of the big words are all positive. This means that customers have had a positive experience with the service. People used words like “great”, “good”, “price”, “love”, “happy”, and more positive terms to describe this product. Among these words, people used “price” in the context of favorable toward the model’s affordable price tag.

Customer Sentiments

In the word cloud, we were able to observe what descriptive words people used to talk about Whirlpool WTW5000DW. As mentioned, the word cloud is based on the titles of customer reviews, but the sentiment analysis graph was generated by the contents of the reviews. In the sentiment analysis, we will see more specific types of feeling that people showed in their review. In the analysis, you can see 10 different sentiments such as positive, negative, trust, anticipation, joy, fear, sadness, anger, surprise, and disgust.

The technology behind the chart is straightforward. The analysis algorithm holds 10 different lists – each list containing words that are mapped to one of the 10 sentiments. When this algorithm runs, it checks and matches with one of the sentiments. When matched, it is counted as one and is categorized in one of the 10 sentiments. My analysis on the positive reviews appears as below.

Overall Positive Sentiments
Overall Positive Sentiments

The chart is also not difficult to understand. You can see that the positive sentiment is ranked number one. The first rank is followed by “negative”, “trust”, “anticipation”, “sadness” and “fear”. It does have some negative opinions, but overall, people expressed more positive sentiments than negative ones. So my customer review analysis told me that many people have a positive experience with the washing machine.

Google Trend

As the final segment of analysis, let me share the trend of Whirlpool WTW5000DW. I used Google Trend to check how frequently “WTW5000DW” is searched on Google over the past 5 years. Google Trend is a useful tool to measure the interest of people. The more frequently people search on Google, the more popular or trendy it is. The Google Trend result below (may not visible on a mobile phone) for the product below shows that people have consistently shown an interest in this affordable washing machine over the long period.

This continuous interest for 5 years could be a positive sign for a purchase decision.

This is a global trend, and if we break down by country, we can see that the biggest interest has come from the United States followed by Canada.


Sometimes you can have both a good price and good quality. I think Whirlpool WTW5000DW provides them. If you are looking for an affordable washer with large capacity and good options, consider this top loader.

Useful Links

Just in case you may be interested in other models, I also reviewed other washers. Please check the links below.

If you want to shop at Amazon, check this out.